Privacy & Terms
Last Updated: December 23, 2019
1.1. We may collect, store and use two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.
Personally Identifiable Information refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information about yourself. If you elect to engage in these activities, we may ask that you provide us personal information, such as your name, mailing address, e-mail address, employment, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site in several ways. We use “Log files” to track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Additionally, “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
1.2. Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Using Your Information
2.1. When you register for services or purchase any product from Skinfood, we may ask for Personally Identifiable Information such as your email address, billing address, and credit card information. Credit card information is only used in processing your transaction. Please note that we may use a third party payment processing merchant to process your payments.
2.2. We may use your information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. We maintain a record of your product interests, purchases and whatever else might enable us or our business partners to enhance and personalize your shopping experience on this or other websites and to provide you with offers, promotions or information that we believe may be of interest to you. In addition, we monitor use of the Site and traffic patterns to improve the Site design and the products and services we offer as well as to determine what offers, promotions or information to send to you. We use the information obtained from you to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.
2.4. Data Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Disclosing Personal Information
3.1. We may disclose your information to any of our employees or officers insofar as reasonably necessary for the purposes set out in this policy. We may also disclose your information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
3.2. We may engage third party companies and individuals to perform services on our behalf (e.g., without limitation, software maintenance services, payment processing services, e-mail service providers, delivery services, database management, web analytics and other services). These third parties may have access to your Personal Information.
3.3. We may disclose your information:
- to the extent that we are required to do so by law;
- in connection with any ongoing or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
3.4. We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. We may provide Non-Personally Identifiable Information about your traffic patterns, purchases and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.
3.5. Skinfood uses third party payment processors to process financial payments for certain Skinfood services. When you make payments to Skinfood and/or obtain certain Skinfood products or services, Skinfood may transfer certain Information (including Personally Identifying Information) to these payment processors for the sole purpose of facilitating the payment transaction, such as your name, address, and credit card information.
3.6. Skinfood’s website services are hosted by Shopify, an enterprise web publishing platform. All Information obtained and stored by Skinfood’s Site is processed and stored on servers that are owned and operated by Shopify. You can read more about how Shopify uses your Personal Information here.
3.7. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here.
You can also opt-out of Google Analytics here.
3.8. As described, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by editing your account settings on each platform:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.
International Data Transfers
4.1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
Security of Your Personal Information
5.1. We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
5.2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
5.3. All electronic financial transactions entered into through our Site will be protected by encryption technology.
5.4. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. While we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
5.5. You are responsible for keeping the password you use for accessing our Site confidential; we will not ask you for your password (except when you log in to our Site).
5.6. Notice to California Residents. Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the "Contact Us" section.
5.7. Notice to European Residents. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the contact specified in section 7.1.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
6.1. We may update this policy from time to time by publishing a new version on our website.
6.2. You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3. We may notify you of changes to this policy by email or through the private messaging system on our website.
7.1. You may change any of your Personally Identifiable Information in your account online at any time by linking to your account. You may also access and correct your personal information and privacy preferences by writing us at:
Skinfood USA, Inc.
17100 Pioneer Blvd, Suite #240
Artesia, CA 90701
8.2. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.
8.3. We may use an outside ad serving company to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.
9.1 This website is owned and operated by Skinfood USA, Inc., with its principal place of business located at 17100 Pioneer Blvd, Suite #240, Artesia, CA 90701. You may contact us by writing to the business address given above, by using our website contact form, by email to firstname.lastname@example.org.
9.3. Our Website is not directed at children. You must be at least 13 years old to have our permission to use this site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 13 years of age.
9.4. You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in the discussion forums or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this site are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you are online.
Thank you for visiting theskinfood.us We have prepared the information below to ensure that your experience on our website (“Site”) is one you’ll want to repeat again and again. Skinfood USA, Inc. provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Although you may “bookmark” a particular portion of theskinfood.us and thereby bypass this agreement, your use of this Site still binds you to the terms. Since Skinfood may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.
Subject to these terms and conditions, Skinfood grants to you a limited, personal, non-transferable, and non-exclusive right to use the services Skinfood provides through this Website (the “Services”). Your use of the Services shall be strictly in accordance with these terms and conditions and any applicable policies. Nothing in these terms and conditions grants or transfers to you any ownership rights in the Service, including the software and other intellectual property rights related to the Service.
This Site is expressly owned and operated by Skinfood. The mailing address for Skinfood is 17100 Pioneer Blvd, Suite #240, Artesia, CA 90701. Unless otherwise noted, all design and content featured on theskinfood.us —including navigational buttons and images, artwork, graphics, photography, text, and the like—are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Skinfood. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our Site and the Site as a whole are intended solely for your personal, noncommercial use. ANY USE OF OUR SITE AND ITS CONTENT FOR PURPOSES OTHER THAN PERSONAL AND NONCOMMERCIAL IS PROHIBITED WITHOUT THE PRIOR WRITTEN PERMISSION OF SKINFOOD. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Skinfood. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Responsibility for your Content:
You are solely responsible for all content that you upload, post, email or otherwise transmit via or to the Sites, including the submission of product ratings and reviews and all other data, profile information, documents, text, software, applications, music, sound, photographs, graphics, video, messages, forum postings, comments, questions, answers or other materials (collectively, "Content"). We will not accept Content from you unless you are a registered user of the Sites.
Limitation of Liability:
Given the unpredictability of technology and the online environment, Skinfood does not warrant that the function or operation of this Site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this Site, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our Site. As a visitor to and a user of this Site, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Skinfood shall not be liable for damages of any kind related to your use of or inability to access this Site.
Skinfood provides the Site and any applications and services on the Site as a forum only. Skinfood is not liable for any statements, representations, or content provided by its users in any public forum on the Sites or any Third Party Site. Content posted via or on the Sites or any Third Party Site is not controlled by Skinfood. You understand that by using the Services, you may be exposed to Content that may be offensive, indecent or objectionable and Skinfood shall not be liable for any such Content and that the risk of harm or damage from the foregoing rests entirely with you. Under no circumstances will Skinfood be liable in any way for any Content, including, but not limited to, for (i) any errors or omissions in any Content; or (ii) any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via or to the Site.
While Skinfood has tried to accurately display the colors of products, the actual colors you see will depend on your monitor and may not be accurate.
We endeavor to present the most recent, most accurate, and most reliable information on our Site at all times. However, there may be occasions when some of the information featured on theskinfood.us may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content “as is” and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Skinfood product is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Skinfood shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Skinfood USA, Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Skinfood shall issue a credit to your credit card account in the amount of the incorrect price.
Please note that any information or material sent to Skinfood through the Site will be deemed NOT to be confidential. By sending Skinfood any information or material, you grant Skinfood an unrestricted, irrevocable, world-wide, royalty free license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information, and you also agree that Skinfood is free to use any ideas, concepts, know-how, or techniques that you send us for any purpose.
Denial of Access:
These terms and conditions constitute an agreement that is effective unless and until terminated by Skinfood. If in Skinfood sole discretion you fail to comply with any term or provision of this agreement, Skinfood may deny you access to the Site. In the event of denial of access by Skinfood, you are no longer authorized to access the Site, and the restrictions imposed upon you with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in these terms and conditions, shall continue in force. These terms and conditions constitute the entire agreement between you and Skinfood relating to the subject matter addressed herein.
Skinfood IS PROVIDING THE SITE AND THEIR CONTENTS ON AN "AS-IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE OPERATION OF THE SITES, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS, INCLUDED ON THE SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, SKINFOOD DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXPRESS AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Price and availability information is subject to change without notice.
Skinfood WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE SITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. Your sole right and exclusive remedy for breach of these terms and conditions by Skinfood if you are dissatisfied for any reason with the Service is to terminate the use of the Site and the Services.
Choice of Law and Venue:
These terms and conditions and any applicable policies are entered into in the State of California and shall be governed by and construed in accordance with the laws of the State of California, exclusive of its choice of law rules. Each party to these terms and conditions and any applicable policies submits to the exclusive jurisdiction of the state and federal courts sitting in the County of Orange in the State of California, and waives any jurisdictional, venue, or inconvenient forum objections to such courts. In any action to enforce these terms and any applicable policies, the prevailing party will be entitled to costs and attorney’s fees. In the event that any of the terms of these terms and conditions or any applicable policies are held by a court or other tribunal of competent jurisdiction to be unenforceable, those provisions shall be limited or eliminated to the minimum extent necessary so that these terms and conditions or applicable policies shall otherwise remain in full force and effect.
Your rights and obligations under these terms and conditions may not be assigned or transferred without written permission of Skinfood. If any provision of these terms and conditions is determined to be invalid, all other provisions will remain in force. Notice or other communication between you, and/or Skinfood, may be given by conventional first-class mail or by e-mail and are effective on the date received.